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Terms & Conditions

Last updated: April 23, 2025 · Effective: April 23, 2025

Please read these Terms carefully before using FixRight. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. About FixRight

FixRight ("we", "us", or "our") is an AI-powered home repair and renovation estimating tool operated by FixRight Inc. The Service provides planning estimates for home improvement projects based on information and images you submit.

2. Estimates Are for Planning Purposes Only

All cost estimates, materials lists, timelines, and recommendations provided by FixRight are planning estimates only and do not constitute professional contractor quotes, engineering assessments, or guarantees of project cost.

3. User Accounts

To access certain features you may need to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must provide accurate information and promptly update it if it changes. You must be at least 18 years old to create an account.

4. Acceptable Use

You agree not to:

5. Intellectual Property

FixRight and its underlying technology, branding, and content are owned by FixRight Inc. and protected by applicable intellectual property laws. Estimates generated for your personal use are yours to use freely. You retain ownership of photos you upload; by uploading them you grant FixRight a limited licence to process them solely to deliver the Service.

6. Subscription and Payments

Certain features require a paid subscription. All fees are in USD unless otherwise stated. Subscriptions renew automatically unless cancelled before the renewal date. Refunds are provided at our discretion and in accordance with applicable consumer protection law. We reserve the right to change pricing with 30 days' notice.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ESTIMATES WILL BE ACCURATE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIXRIGHT INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM YOUR USE OF THE SERVICE.

9. Indemnification

You agree to indemnify and hold harmless FixRight Inc. and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will do so.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware, and you consent to personal jurisdiction therein.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or prominent notice in the app. Continued use after changes take effect constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms?

Email: legal@fixright.app

FixRight Inc., 1234 Main Street, Wilmington, DE 19801, United States

Privacy Policy

Last updated: April 23, 2025 · Effective: April 23, 2025

Your privacy matters. This policy explains what data we collect, how we use it, and your rights. We do not sell your personal data to third parties for advertising.

1. Who We Are

FixRight Inc. operates the FixRight home repair estimating app. This Privacy Policy applies to data collected through our web app, mobile apps, and related services. For questions, contact privacy@fixright.app.

2. Data We Collect

Data you provide directly

Data collected automatically

3. How We Use Your Data

4. AI Processing of Your Photos

Photos you upload are sent to Anthropic's Claude API and, for Pro users, image generation APIs to process your estimate or create design visualisations. Photos are transmitted securely and are not stored by Anthropic beyond their processing window. We retain your photos in our database only if you save the estimate; you can delete saved estimates at any time.

5. Data Sharing

We do not sell your personal data. We share data only with:

6. Data Retention

We retain your account data for as long as your account is active. Saved estimates are retained until you delete them or close your account. Anonymised usage statistics may be retained indefinitely for product improvement.

7. Your Rights

Depending on your location, you may have the right to:

To exercise any of these rights, email privacy@fixright.app. We will respond within 30 days.

8. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act. You have the right to know what personal information we collect, the right to delete it, the right to opt out of sale or sharing (we do not sell your data), and the right to non-discrimination for exercising your rights. See our Do Not Sell or Share page for more.

9. International Users

FixRight is operated from the United States. If you are located in the EU, UK, or Canada, your data is transferred to the US under appropriate safeguards (Standard Contractual Clauses where applicable). EU/UK residents have rights under GDPR, including the right to lodge a complaint with your supervisory authority.

10. Children's Privacy

FixRight is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided data to us, contact us immediately and we will delete it.

11. Security

We use industry-standard security measures including TLS encryption in transit, encrypted storage, and access controls. No system is 100% secure; if you become aware of a security issue, please contact security@fixright.app.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or in-app notice. Continued use of the Service after changes constitutes acceptance.

Privacy enquiries

Email: privacy@fixright.app

FixRight Inc., 1234 Main Street, Wilmington, DE 19801, United States

Do Not Sell or Share My Personal Information

Last updated: April 23, 2025 · California CCPA/CPRA & Global Privacy Rights

FixRight does not sell your personal information to third parties. We do not share your personal data with advertisers or data brokers.

Our Commitment

FixRight Inc. does not sell, rent, or trade your personal information to any third party for monetary or other valuable consideration. We do not share your data with advertisers for targeted advertising.

What "Sale" and "Sharing" Mean Under California Law

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), "sale" means transferring personal information for monetary or other valuable consideration. "Sharing" includes disclosing personal information for cross-context behavioural advertising. FixRight does neither.

Data We Do Share — and Why

We share limited data only with service providers who process it on our behalf to operate the app:

These providers are contractually prohibited from using your data for any purpose other than providing services to FixRight.

Your Rights

Regardless of where you live, you can:

California residents additionally have the right to opt out of sale and sharing (which we do not engage in), and the right to limit use of sensitive personal information.

How to Submit a Request

To exercise any privacy right:

We will verify your identity and respond within 45 days. For California residents we will not discriminate against you for exercising these rights.

Authorised Agent

California residents may designate an authorised agent to submit requests on their behalf. We may require written authorisation and verification of the agent's identity.

Contact Our Privacy Team

Privacy requests & questions

Email: privacy@fixright.app

Subject line: "Privacy Request — [Your Name]"

FixRight Inc., 1234 Main Street, Wilmington, DE 19801, United States

We respond within 45 days. No sale of data. No exceptions.